Customer Relationship Management

Connecting devices to 3G networks and managing customers

WebAlgorithm’s CRM Solution is a carrier oriented customer and equipment management framework that provides the ability to launch and manage connected devices from network integration through to end-user customer support.   WebAlgorithm’s CRM Solution supports the following key functions:

  1. Carriers / Network providers – for SIM provisioning and activation
  2. Billing / Payment Gateways – for charging and recurring billing
  3. CRMs – for managing sales leads, ticketing system
  4. Reporting – for complex data analysis
  5. eCommerce – for online store fronts and self-care management
  6. Logistics and Retail providers – for inventory management and tracking

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